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tawk-prestashop

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# tawk.to Live Chat

Free live chat widget for your site

## Description

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on
your website. Be there when they need you with unlimited messaging, ticketing
and your own Knowledge Base — all 100% FREE.

Compatible with all modern browsers, tawk.to was created in response to the
growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and
Mac OSX apps to keep you connected wherever you go.

Don’t have a tawk.to account yet?
[Create one here.](https://www.tawk.to/?utm_source=prestashop&utm_medium=link&utm_campaign=signup)

## Installation

### Prestashop 8 & 9
This section describes how to install the plugin and get it working on
Prestashop 8 and 9.

#### Module Installer
1. Download the `tawk-prestashop-8.x-<release_version>.zip` or
`tawk-prestashop-9.x-<release_version>.zip` from
[latest release.](https://github.com/tawk/tawk-prestashop/releases)
2. Go to `Dashboard` -> `Modules` -> `Module Manager`.
3. Click `Upload a module`, upload the zip file, and the module will install
automatically.

#### Manual Installation
1. Download and extract the `tawk-prestashop-8.x-<release_version>.zip` or
`tawk-prestashop-9.x-<release_version>.zip` from
[latest release.](https://github.com/tawk/tawk-prestashop/releases)
2. Upload `tawkto` directory to the `/modules/` directory.
3. Go to `Dashboard` -> `Modules` -> `Module Manager`.
4. Search for the `tawk.to` plugin and `install`.

#### Where is the configuration page located?
It is under `Dashboard` -> `More` -> `tawk.to`.

### Prestashop 1.7
This section describes how to install the plugin and get it working on
Prestashop 1.7

#### Module Installer
1. Download the `tawk-prestashop-1.7-<release_version>.zip` from
[latest release.](https://github.com/tawk/tawk-prestashop/releases)
2. Go to `Dashboard` -> `Modules` -> `Module Manager`.
3. Click `Upload a module`, upload the zip file, and the module will install
automatically.

#### Manual Installation
1. Download and extract the `tawk-prestashop-1.7-<release_version>.zip` from
[latest release.](https://github.com/tawk/tawk-prestashop/releases)
2. Upload `tawkto` directory to the `/modules/` directory.
3. Go to `Dashboard` -> `Modules` -> `Module Catalog`.
4. Search for the `tawk.to` plugin and `install`.

#### Where is the configuration page located?
It is under `Dashboard` -> `More` -> `tawk.to`.

### Prestashop 1.6
We will no longer support Prestashop 1.6. However, you can still use the older
version of the plugin by following the instructions below. Please note that the
older version will not include the latest features, bug fixes, or security
updates.

#### Module Installer
1. Download the `tawk-prestashop-1.6-1.5.0.zip` from
[here.](https://github.com/tawk/tawk-prestashop/releases/tag/1.5.0)
2. Go to `Dashboard` -> `Modules and Services`.
3. Click `Add a new module`, upload the zip file, and click
`Upload this module`.
4. Search for the `tawk.to` plugin and `install`.

#### Manual Installation
1. Download and extract the `tawk-prestashop-1.6-1.5.0.zip` from
[here.](https://github.com/tawk/tawk-prestashop/releases/tag/1.5.0)
2. Upload `tawkto` directory to the `/modules/` directory.
3. Go to `Dashboard` -> `Modules and Services`.
4. Search for the `tawk.to` plugin and `install`.

#### Where is the configuration page located?
It is under `Dashboard` -> `Administration` -> `tawk.to`.

### Widget Configuration
1. Go to the configuration page.
2. Log in to your tawk.to account.
3. Select the property and the widget you want to place on your store and click
`Use selected widget`.
4. The widget will now appear on your store.

## Frequently Asked Questions
Visit our [Help Center](https://help.tawk.to/) for answers to FAQs

tawk-prestashop

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