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community-support

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This is a channel for Numbers community to report issues or open feature requests.

// repository documentation

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# community-support

This is a channel for Numbers community to report issues, ask questions or open feature requests. If you are looking for more details about Numbers Protocol, such as Overview or Technical documents, please visit [our Gitbook site](https://numbersprotocol.gitbook.io/about/).

## Before starting

* Read [Wiki](https://github.com/numbersprotocol/community-support/wiki) and check if your questions are already answered.
* Visit [Issues](https://github.com/numbersprotocol/community-support/issues) and check if there is already a similar issue/FR.

## Open an issue

If you experience an issue, please follow the status below and report

1. Go to [Issues](https://github.com/numbersprotocol/community-support/issues)
2. Click "New issue"
3. Select "Bug report" template, click "Get started" and provide the information related to this issue
4. Label is important to help us determine which product team should take a look of the issue. Please select the label of the product category(s) the issue belongs to.

## Suggest an idea

As Numbers Protocol is a community-driven photo network, the project is open to ideas from the community. 
If you have an idea that you believe is essential to the project, or you have a suggestion to improve the user experience and increase the adoption, 
please open a Feature Request.

1. Go to [Issues](https://github.com/numbersprotocol/community-support/issues)
2. Click "New issue"
3. Select "Feature Request" template, click "Get started" and provide the information related to this issue
4. User story is key for the team to determine if the priority of a request, please try your best to fill it
4. Label is important to help us determine which product team should take a look of the issue. Please do select the label of the product category(s) the FR belongs to.

## After issue submission

We value messages from the community very much, so please be patient. 
All issues submited here are carefully checked by Numbers' product team.

IF you can't wait for the official response, 
you may consider joining the #community channel on our [Discord](https://link.numbersprotocol.io/discord) and ask if the community may help.

For URGRNT issues that related to account and personal information, please contact service@numbersprotocol.io

community-support

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