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# FilmWhisper Issues

If you find any bugs with the FilmWhisper family of Stremio addons, please open an issue here I'll I'll do my best to fix it.

Also if you have ideas on new features I'd gladly try and build them in.

## Common Questions

**Why is FilmWhisper now closed source?**
- I've rebuilt the entire framework and am not ready to release it just yet. I have every intention to OpenSource this project in the future.

**I keep getting 403 API Errors?**
- This happens when your account on OpenAI, Gemini or any other AI Provider is not funded. You must have credits for these providers to work, or else they will return an error. 90% of the time this is the issue.

Also keep in mind what model you are using. If you are using a community AI model, they are most likely returning a poor response which we can not parse. Resulting in a 403 error. Try changing your model until you find one you like. There are a lot of them.

**Which model do you recommend?**
- Gemini Flash 2.0, OpenAI 4.1 mini, are the ones I've had the most luck with.

**I have a free Gemini Key, which model should I choose?**
- Gemini 2.0, the rest will fail.

**The responses are very slow, what up with that?**
- The cache is only just being refreshed. This will take time. Responses will get faster with in the next 2 weeks.

**Why do I need to create an account?**
- I like to add features, and to access these features you need an account. I collect as minimal data as possible. (not even an email).

**My AI provider isn't listed**
- Request it and I will try my best to include it.

**Why do you list so many models if all of them don't work?**
- There are to many models to test, so I provide them all. It's up to you to find the one you like.

All of the providers offer a /models endpoint, and that's what I use to get the models, they offer no filtering. If they did I'd filter out the junk.

**I'm searching in a language other than English but the recommendations are still in English**
- This happens as a fallback. If content is avalible in your language, we return it, but if there is not a poster supporting that language or description is only provided in English, we return that. So you will see English mixed in from time to time.

**Do I need to reinstall everytime I change my model? Or my API keys?**
- No. Please only reinstall if you are adding additional catalogs. (Trending, Trakt, IPTV, Refreshing your FW API KEY). Those things change how the manifest is generated and require a reinstall. Changing keys and options does not need a reinstall. Just make your changes, click save and have fun!

**I get 'Invalid FilmWhisper API Key' error? What do I do?**
Click 'Refresh API KEY on the addon webpage. Then reinstall the addon using your newly created key. This happens if I'm actively working on the addon and push an update to production just as you registered, it has happened a few times now.

Enjoy!

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